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Phone MAX
PC Client Quick Reference

Overview

This Quick Reference provides feature overview for the Phone MAX. Our Phone MAX User Guide provides you with the instructions necessary to get up and running with this product in detail.

   
  Presence icons
Unknown - no presence information available
Connected - user is registered in network
Connected Inactive - user is registered in network, has automatic presence, and has not used the
computer for a period of time.
Active Available - user is registered in network and has automatic presence enabled
Active On the Phone - user is registered in network, has automatic presence, and is on a call
Unavailable - user is registered in network but is busy, or user is not
registered in network
 
    
 Quick Start Actions  Making a Call
  • Quick Start - Show the Quick Start panel
  • Make A Call - Display Make Call window to initiating a voice conversation
  • Instant Messaging - Display the Instant
    Message window to initiate an IM
    conversation
  • Call Logs - Display Inbox and Outbox
  • Directory - Display your personal address
    book
  • Friends Online - Display online status of
    your Friends
  • Preferences - Display/modify program
    preferences
  • Send File - Display Send File window to send a file to another user
  • Sharing - Display Sharing window to initiate a sharing conversation
  • Routes - Launch Personal Agent in a browser window and view your Route information
  • Personal Agent - Launch Personal Agent in a browser window
  • Press the Make A Call button, and…
    • Enter an address (or select an
      address using the Directory or Redial buttons).
    • Press the Make Phone Call or Make
      Video Call       button.
  • Or, press the Directory button and…
    • Double-click* an entry,
    • Or, right-click an entry and select Call from the pop-up menu.
  • Or, press the Call Logs button, and…
    • Double-click* an entry,
    • Or, right-click an entry and select Call from the pop-up menu.
  • Or, press the Friends Online button, and…
    • Double-click* an entry,
    • Or, right-click an entry and select Call from the pop-up menu.
* You can aasign the double-click action to initiate a call or to send an instant message.
 
   Incoming call actions
 
  • Answer - Answers the call
  • Answer Video - Answers the call including
    video (if available)
  • Reply w/IM - Allows you to send a message to the caller without answering the call
  • Decline - Rejects the call (will allow you to
    provide a reason)
  • Ignore - Call ringing will stop (call will be
    handled per screening instructions)
  • Redirect - Allows you to forward the call to
    another party or location
 
 Call actions
  • Hang Up - End the call
  • Audio Quality - Attempt a codec downshift / upshift
  • Hold - Hold / retrieve calls
  • New Call - Place call on hold and initiate a new call
  • Mute – Mute / unmute voice stream
  • Conference (Join) - Place call on hold and initiate a new call to join to conference
  • Start/Stop Camera - Add / remove video
    stream for call
  • Transfer - Transfer call to another
    address
 Sharing actions
  • Send File - Send file
  • Share Whiteboard - Share whiteboard
  • Transfer Clipboard - Send clipboard data
  • Send Web Page - Send web URL
 Instant Message actions
  • Save - Save IM history to file
  • Timestamp - Activate/deactivate Timestamp
  • Print - Print IM history
  • Font – Format IM text
  • Clear - Clear IM History
  • Emoticons – Insert IM emoticon
   

 

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